GT Tree Services | Privacy Policy

GT Tree Services Privacy Policy

This privacy policy explains how GT Tree Services uses the personal data we collect from you when you use our website, contact us via email or phone, or book quotes or services with us.

Topics:

What personal data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What Personal data do we collect?

Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with GT Tree Services.

GT Tree Services collects the following personal data:

Name
Email address
Phone number
Address

How do we collect your data?

You directly provide GT Tree Services with most of the data we collect. We collect data and process data when you:

Complete and submit the Contact Form on this website
Speak to us on the phone
Exchange emails with GT Tree Services
Place an order or request a quote for any of our products or services.
Get in touch with us via the website, facebook, or other social media sites

GT Tree Services may also receive your data indirectly from the following sources:

Tree surgeon referrals
Council planning office departments (in relation to tree preservation orders or work in conservation areas)

How will we use your data?

GT Tree Services collects your data so that we can:

Process your quotes and orders, and manage your account.
Email, text or call you you with information on other products and services we think you might like.

If you agree, GT Tree Services will share your data with our partner companies so that they may offer you relevant products and services:

Stump Busters

How do we store your data?

GT Tree Services securely stores your data on password protected devices and documents which are accessed by GT Tree Services staff only.

GT Tree Services will keep your personal data for 15 years. Once this time period has expired, we will delete your data by removing your data from our systems.

Marketing

GT Tree Services would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop GT Tree Services from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email greg@gttreeservices.co.uk.

What are your data protection rights?

GT Tree Services would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request GT Tree Services for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that GT Tree Services correct any information you believe is inaccurate. You also have the right to request GT Tree Services to complete the information you believe is incomplete.

The right to erasure – You have the right to request that GT Tree Services erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that GT Tree Services restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to GT Tree Services processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that GT Tree Services transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: greg@gttreeservices.co.uk.

Call us at: 07535 105 651

Or write to us at: GT Tree Services, 53 Meadow Park, Bath, BA1 7PY

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

GT Tree Services uses cookies in a range of ways to improve your experience on our website, including:

Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Advertising – GT Tree Services uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. GT Tree Services sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The GT Tree Services website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

GT Tree Services keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 January 2020.

How to contact us

If you have any questions about GT Tree Services’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: greg@gttreeservices.co.uk

Call us: 07535 105 651

Or write to us at: GT Tree Services, 53 Meadow Park Bath, BA1 7PY

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that GT Tree Services has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (ICO).

Call the ICO helpline: 0303 123 1113